Updated on: March 3, 2022

Effective date: March 3, 2022

Nanjing magic group information technology Co., Ltd. (hereinafter referred to as "the company") attaches great importance to your personal information protection and will do its best to protect your personal information. This Privacy Policy is applicable to the products and information services related to the "teamhelper platform" provided to you by the company (hereinafter referred to as "services"). Please read and understand this Privacy Policy carefully before using the service.

This policy includes the following:

• how do we collect and use your personal information
  
• how do we use cookies and similar technologies
  
• how do we share, transfer and publicly disclose your personal information
  
• how do we save and protect your personal information
  
• your rights
  
• how do we handle the personal information of minors
  
• how can your personal information be transferred globally
  
• how to update this policy
  
• how to contact us
  

1、 How do we collect and use your personal information

For the purpose of this policy, "personal information" refers to all kinds of information recorded electronically or otherwise that can identify the identity of a specific natural person or reflect the activities of a natural person alone or in combination with other information.

In order to provide you with services, ensure the normal operation of services, improve and optimize our services and ensure account security, we will take the initiative to collect the personal information necessary for providing services from you. Huanxin communication cloud will collect the information you actively provide, authorize to provide or use the service in the following ways:

1. When you register your account:

When you register to use this service in your personal name or on behalf of your enterprise, you will provide us with your name, contact number and set your password.

2. When you use our products:

During the continuous use of this service, we will provide you with the following information:

• information related to your equipment: your equipment random ID, equipment hardware type, equipment model and equipment system type;
  
• information related to your network status: your device network type;
  
• your chat information: we provide communication cloud services and related supporting services for enterprise customers. These information may include your personal information provided to us by you or / and individuals interacting with you (including your text, pictures, audio, video, your image, sound, portrait and your communication content);
  
• when you use location information: your GPS positioning information, longitude and latitude will be collected;
  

2、 How do we use cookies and similar technologies

（1） Cookies

To ensure the normal operation of the service, we will store a small data file named cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and numbers and characters. With the help of cookies, we can understand your interests, preferences and usage habits. We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For details, see about cookies org。 You can clear all cookies saved on your computer. Most web browsers have the function of blocking cookies. However, if you do, you need to change the user settings each time you visit our products.

（2） Do not track

Many web browsers are equipped with do not track function, which can publish do not track requests to websites. At present, the major Internet standards organizations have not set up relevant policies to specify how websites should respond to such requests. However, if your browser enables do not track, all our websites will respect your choice.

3、 How do we share, transfer and publicly disclose your personal information

We will not share your information with any irrelevant third party, except in the following cases:

1. Obtain your explicit consent: with your prior consent, we may share your personal information with a third party;

2. For the purpose of external processing, we may share your personal information with affiliated companies or other third-party partners (third-party service providers, contractors, agents, etc.), let them process the above information for us in accordance with our instructions, privacy policies and other relevant confidentiality and security measures, and use it to provide you with our services to achieve the purposes described in the section "how we use information". If we share your information with any of the above-mentioned third parties, we will strive to ensure that third parties comply with this statement and other appropriate confidentiality and security measures we require them to comply with when using your information.

3. With the continuous development of our business, we and our affiliates may conduct mergers, acquisitions, asset transfers or similar transactions, and your information may be transferred as part of such transactions. We will comply with the requirements of relevant laws and regulations, notify you before transfer, ensure the confidentiality of information during transfer, and continue to perform corresponding responsibilities and obligations after change.

4. We may also disclose your information for the following reasons:

• comply with applicable laws and regulations.
  
• comply with the provisions of court judgment, ruling or other legal procedures.
  
• comply with the requirements of relevant government authorities or other competent authorities.
  
• we have reason to believe that we need to comply with laws and regulations.
  
• use reasonably necessary to implement relevant service agreements or this privacy statement, safeguard social and public interests, handle complaints / disputes, and protect the personal and property safety or legitimate rights and interests of our customers, our or our affiliates, other users or employees.
  
• it is legally authorized by you.
  

If we disclose your information for the above reasons, we will inform you in time on the basis of abiding by the relevant provisions of laws and regulations and this statement.

4、 How do we save and protect your personal information

（1） Shelf life.

We will only retain your personal information for the period required to achieve the purpose stated in the cost policy, unless the retention period is extended with your consent or permitted by law. If you cancel your account or actively delete the above information, we will retain your existing personal information in accordance with the minimum period specified by laws and regulations. Within the minimum storage period required by laws and regulations, we will no longer use your personal information commercially. When your personal information exceeds the above retention period, we will anonymize it.

（2） Storage area.

Your personal information is stored in the people's Republic of China; We will only transmit your personal information outside the people's Republic of China under the circumstances described in a of item 4, paragraph 1, Article 3 of this policy. In addition, if cross-border transmission is required, we will separately obtain your authorization and consent.

（3） Safety protection measures.

1. We will collect, use, store and transmit user information with the principle of "minimization", and inform you of the purpose and scope of use of relevant information through Privacy Policy. We will establish an information security system in strict accordance with the relevant requirements of laws and regulations such as the network security law, the decision of the Standing Committee of the National People's Congress on strengthening the protection of network information, the provisions on the protection of personal information of telecommunications and Internet users (Order No. 24 of the Ministry of industry and information technology), the provisions on the registration of telephone users' real identity information (Order No. 25 of the Ministry of industry and information technology), etc, Take technical measures and other necessary measures to protect the security of your personal information.

2. The company will use various security technologies and procedures to establish a perfect management system to protect your personal information from unauthorized access, use or disclosure. For example, use encryption technology to ensure the confidentiality of data; Use trusted protection mechanism to prevent data from malicious attacks; Authorize relevant access; Regularly carry out special inspection on data security and other safety protection and detection measures; Train employees in data security awareness and security ability, and strengthen employees' awareness of the importance of protecting personal information.

3. Please understand: the Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. However, due to technical limitations and possible malicious means, even if we try our best to strengthen security measures, it is impossible to always ensure the 100% security of information.

4. After the unfortunate personal information security incident, we will timely inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, and the remedial measures for you in accordance with the requirements of laws and regulations. We will timely inform you of the relevant information of the event by email, letter, telephone, push notification, etc. when it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to make an announcement. At the same time, we will also actively report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.

5、 Your rights

1. Query and correct your personal information

(1) You can log in to your personal account at any time, access or edit your personal information in the account, change your password, etc. You can check personal invitation records, sending records, order information, etc. during the use of the service.

(2) If you pass user authentication and the correction does not affect the objectivity and accuracy of the information, you have the right to correct or update the wrong or incomplete information. You can make corrections by yourself, or submit the correction application to us through feedback or contact customer service.

2. Delete personal information

Information that you can directly clear or delete in our product and / or service pages, including browsing information, collection information, etc;

You can request us to delete your personal information in the following cases:

(1) If our handling of personal information violates laws and regulations;

(2) If we collect and use your personal information without your consent;

(3) If our handling of personal information violates the agreement with you;

(4) If you no longer use our products or services, or you cancel your account;

(5) If we no longer provide you with products or services.

When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete it when the backup is updated.

3. Withdrawal of consent

Each business function needs some basic personal information to be completed. For the collection and use of additional collected personal information, you can give or withdraw your authorization and consent at any time.

(1) You can change the scope of your authorization for us to continue collecting personal information or withdraw your authorization by deleting information, turning off device functions, setting privacy settings, etc. (the specific settings are subject to the page presented by the service). You can also withdraw all our authorization to continue to collect your personal information by cancelling your account.

(2) When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the previous personal information processing based on your consent or authorization.

4. Cancel account

After you cancel your account, we will stop providing you with products or services and delete your personal information according to your requirements, unless otherwise stipulated by laws and regulations.

6、 How do we deal with the personal information of minors

1. We attach great importance to the protection of minors' personal information. If you are a minor under the age of 14, before using our services, we suggest you ask your guardian to carefully read this Privacy Policy and obtain the consent of your parent or legal guardian in advance. We will protect the personal information of minors in accordance with relevant national laws and regulations.

2. For the collection of personal information of minors with the consent of parents or legal guardians, we will only use or publicly disclose this information if permitted by law, expressly agreed by parents or guardians or necessary to protect minors.

3. If we find that we have collected the personal information of minors without the prior consent of verifiable parents or legal guardians, we will try to delete the relevant data as soon as possible.

7、 How does your personal information move around the world

In principle, the personal information we collect and generate in the people's Republic of China will be stored in the people's Republic of China. We will only transmit your personal information outside the people's Republic of China under the circumstances described in a of item 4, paragraph 1, Article 3 of this policy. In addition, if we need to transfer your personal information outside the people's Republic of China, we will obtain your authorization and consent separately. In this case, we will protect your personal information according to this policy.

8、 How is this policy updated

1. Our personal information protection policy may change. In principle, we will not reduce your rights under this personal information protection policy.

2. We will publish any changes to this policy in the form of APP notice. In this case, if you continue to use our services, you agree to be bound by the revised Privacy Policy.

3. Unless otherwise specified, the revised Privacy Policy shall take effect from the date of publication.

9、 How to contact us

If you have any questions, opinions or suggestions about this personal information protection policy, you can contact us at any time by e-mail sends, logging in to the app, etc. we will actively verify, deal with and reply as soon as possible.

     e-mail：system@teamhelper.cn